Yellow Brick Services Ltd is committed to protecting your personal information. We want to be as transparent as possible about how and why we use your personal information. This privacy policy sets out the way in which your personal information is provided to, and is handled by, Yellow Brick Services Ltd and gives you information about your rights and how you can get in touch with us.
Who are we?
Yellow Brick Services Ltd (company number 15527407) provides sales consultancy and coaching services to businesses in the UK.
What information do we collect about you?
When you complete the contact form on the Yellow Brick Services Ltd website, we may collect and use the following personal information about you:
your first name and last name
your company name
your telephone number
your e-mail address
When you use the Yellow Brick Services Ltd official website, we may also collect the following personal information about you
information about how you use our website
your responses to surveys, competitions, and promotions
the IP address, data showing when you visited and information showing which website pages you visited
your location (where you enable location services on your device) will be collected via GPS and/or Bluetooth technology and may be used to send tailored messages to you. You can change your location settings at any time in your device settings
Why do we collect personal information about you?
To ensure the proper performance of a contract (e.g. where we have an obligation to provide you products and services)
To keep you informed of our latest news, special offers, and competitions.
To enable us to administer any competition or other offers/promotions
To request feedback on our services and to undertake market research
To send you marketing materials (excluding e-mails) where we can demonstrate a relationship with you, and you have not told us that you do not want to receive these.
To maintain a list of people who have asked not to receive direct marketing material from us.
To process your job application (if you apply for a job with us)
To enable a statistical analysis to help us manage our business, e.g. in relation to our financial performance, customer base, product range or other efficiency measures
To comply with our legal obligations
Who do we share your information with?
Your information may be held or received by the following parties:
Service providers who work for us, including marketing agencies, CRM database providers, reporting systems, website hosts and payment portal providers.
Our professional and legal advisors and auditors. This may include external solicitors, our insurers, and auditors that we instruct on our behalf from time to time.
We only allow our service providers to handle your personal information if we are satisfied, they take appropriate measures to protect your personal information.
How your personal information is collected?
Most of the personal information that we process is collected directly from you—in person, by telephone, text, email, or by completing a contact form on our website. We may also collect personal information using cookies and other technologies on our website.
What promotional communications will you receive?
We may use your personal information to send you updates by email, text message, telephone, or post about our services, including exclusive offers and promotions. We have a legitimate interest in processing your personal information for promotional purposes (see above ‘Why do we collect personal information about you?’). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.
We will always treat your personal information with the utmost respect and never sell it to other organisations for marketing purposes.
You have the right to opt out of receiving promotional communications at any time by emailing hello@yellowbrick.ltd with “unsubscribe” in the subject line.
How long is your information kept and where is your personal information is held?
We keep different information for different lengths of time but as a rule we will not keep any information in a form that allows the identification of the person it is about for any longer than we have a reason to have it.
Information may be held at our offices and those of our third-party agencies, service providers, representatives and agents as described above (see above: ‘Who we share your personal information with’).
What are your rights?
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How will we keep your information secure?
We have appropriate security measures to prevent personal information from being accidentally lost, used, or accessed unlawfully. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
How to make a complaint?
Please contact us if you have any query or concern about our use of your information using our contact details below. You also have the right to lodge a complaint with a supervisory authority, our ICO registration number is ZB668599.
The supervisory authority in the UK is the Information Commissioner who may be contacted at www.ico.org.uk/concerns or call 0303 123 1113.
When was the Privacy Policy updated?
This privacy notice was published on 4th March 2024. We may change this privacy notice from time to time and any updates will be published on our website – www.yellowbrick.ltd
How to get in touch with us?
Please contact us and by post or email if you have any questions about this privacy policy or the information, we hold about you.
By Post:
Yellow Brick Services Ltd, Suite 10 St Pancras Court, Chichester, West Sussex, PO19 7LU
By Email:
hello@yellowbrick.ltd